Madad Portal – Indian Students Registration, Login at

The Madad Portal——or the High Commission of India in Ottawa, the Consulates General of India in Toronto and Vancouver are the places where Indian nationals and students should register, according to the MEA. Read the article below to know more about Madad Portal


About Madad Portal

The Madad Portal is the Consular Services Management System. Online registration is available for both grievant registration and registration of Indian students studying abroad. These steps can be used by students studying abroad. Users can submit online complaints about the consular services provided by Indian Missions/Posts overseas through the MADAD portal.


Madad Portal Details in Highlights

Name of the portal Madad Portal
Launched by Government of India
Ministry Ministry of External Affairs
Beneficiaries Students studying abroad
Objective To help Indian citizens
Official Website

Objectives of Madad Portal

In order to simplify communication with the closest Indian Missions or Posts in the event of a need, Indian students who are now studying or planning to study abroad may also register themselves on the portal. MADAD allows for the online logging and tracking of complaints as well as the entry of course and contact information for students. Additionally, through the portal itself, feedback can be given in the form of compliments and suggestions.

Open Government Data Portal

What types of complaints will the online Consular Services Management System (MADAD) handle?

The following types of complaints will be taken into consideration:

Asylum Cases Birth Certificate
Compensation Contract Problems
Domestic Help Dubious Job Letter/Employer/Company
Fraudulent Calls/Emails Imprisoned Abroad
Marital Disputes Mortal Remains
No Obligation to Return to India (NORI) Certificate OCI Card Related Issues
Passport Issues Abroad Physical Abuse
Recruiting Agent Repatriation
Salary / Dues Seafarer Issues
Sexual Abuse Sponsor Problems
Student Issues Whereabouts Unknown
Worker Abuse

The Overseas Indian Affairs-II Division of the Ministry of External Affairs (MEA), Akbar Bhawan, Chanakyapuri, New Delhi (email:, handles issues relating to students’ educational pursuits and marital conflicts.

Protector General of Emigrants (PGE) Division, MEA, Chanakyapuri, New Delhi handles disputes involving contracts and recruiting agents. You can make complaints at

The Department of Commerce at the Ministry of Commerce and Industry, Udyog Bhawan, New Delhi, is responsible for handling complaints pertaining to commercial issues (

The purview of this portal does not include complaints or inquiries about passports and visas, emergency travel documents, or attestation of documents.

In case of grievances related to these, contact:


Sahara Refund Portal

How can you keep track of your complaint’s progress?

You can check the status of your complaint using the MADAD mobile app or the Madad Portal at

  • Register yourself under “Grievant Registration (For Grievance)” and “New Student Registration (For Student)” to obtain your login ID if you are not an existing user:
  • Both “New Student Registration (For Student)” and “Grievant Registration (For Grievance)” should be clicked.Enter your information to obtain a login ID.
  • Monitoring the status of complaints with the MADAD mobile app:
  • Navigate to the Track Grievances screen by going to the Home page of the MADAD mobile application.
  • Click Submit after entering your Grievance ID and Captcha (Security Code).

What is the mandatory information for registering grievances?

Information with regard to fields marked in red are mandatory, these include

  • First Name,
  • Passport Number,
  • Date of Birth,
  • E-Mail,
  • Mobile Number,
  • Current Address of the person about whom the grievance filed, and so on.
  • Recruiting Agent

Process to Apply on Madad Portal

Follow the steps below to apply for Madad Portal

  • Visit, the official website.
  • The homepage will appear.
  • Select the option for “registration of Indian students abroad’.
  • Add your name, birthdate, email address, and more.
  • After signing up, log in with your id and password.
  • Select manage profile to add more information.
  • To enter course and institute information, select Manage Course Details.
  • Students or other complainants can report their complaints after completing the registration process, and the authorities will, according to the website, attempt to fix them. MEA has urged all Indian citizens currently living in Canada and those who are considering travelling to use extreme caution.

Steps to Fill Details of Your Grievances

Follow the steps below to fill details of your grievances:

  • First of all, go to the official website of Consular Services Management Systemi.e
  • Click on Grievant Registration option on the home page.
  • Enter the following details
  • Given Name
  • First Name
  • Surname
  • Date of Birth
  • Mobile Number
  • E-mail Id
  • Do you want your Login Id
  • To be same as E-mail Id?
  • Login Id
  • Password
  • Confirm New Password
  • Hint Question
  • Hint Answer
  • Enter Characters Displayed
  • Click on Register option

Track Grievance Status

Follow the steps below to Track Grievance Status.

  • Visit, the official website.
  • Select the option “Track grievance status” Option.
  • Enter Grievance Id to track status and progress on registered grievance.
  • Click Track status.

How to Login on Madad Portal

Follow the steps below to login.

  • Visit, the official website.
  • Select the option “login steps”.
  • Login to register grievances pertaining to the Consular Services Online.
  • Click on continue option.

Registration of Indian Students Abroad on Madad Portal

Indian Students Abroad can follow the steps below to Register.

  • Visit, the official website.
  • Select the option Registration of Indian Students Abroad
  • Enter the following details
    • Given Name
    • First Name
    • Surname
    • Date of Birth
    • Mobile Number
    • E-mail Id
    • Do you want your Login Id
    • To be same as E-mail Id?
    • Login Id
    • Password
    • Confirm New Password
    • Hint Question
    • Hint Answer
    • Enter Characters Displayed
  • Click on Register option

Contact Information

For more information contact the below mentioned phone number

  • phone no 1800-11-3090
  • phone no 011-4050 3090 (International)


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